Apc Smart Ups 2200 Manual

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Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual

Troubleshooting

Troubleshooting

Use this table to solve minor UPS installation and operation problems. Refer to www.apc.com for assistance

with complex UPS problems.

Problem and/or Possible Cause

Solution

UPS will not turn on

The battery is not connected properly.

Check that the battery connector is fully engaged.

Test

button not pushed.

Press the

Test button once to power-up the UPS and connected equipment.

The UPS is not connected to utility
power supply.

Check that the power cable from the UPS to the utility power supply is
securely connected at both ends.

Very low or no utility voltage.

Check the utility power supply to the UPS by plugging in a table lamp. If the

light is very dim, have the utility voltage checked.

UPS will not turn off

The UPS is experiencing an internal
fault.

Do not attempt to use the UPS. Unplug the UPS and have it serviced
immediately.

UPS beeps occasionally

Normal UPS operation when running
on battery.

None: The UPS is protecting the connected equipment.
Press the Test button to silence this alarm.

UPS is not providing expected backup time

The UPS battery(s) are weak due to a

recent power outage or battery(s) are
near the end of their service life.

Charge the battery(s). Batteries require recharging after extended outages.

Batteries can wear faster when put into service often or when operated at
elevated temperatures. If the battery(s) are near the end of their service life,
consider replacing the battery(s) even if the Replace Battery LED is not yet

illuminated.

All LEDs are illuminated and the UPS emits a constant beeping

The UPS is experiencing an internal
fault.

Do not attempt to use the UPS. Unplug the UPS and have it serviced
immediately.

Front panel LEDs flash sequentially

The UPS has been shut down remotely
through software or an optional

accessory card.

None: The UPS will restart automatically when utility power returns.

A

ll LEDs are off and the UPS is plugged into a wall outlet

The UPS is shut down or the battery is

discharged from an extended outage.

None: The UPS will restart automatically when utility power is restored and

the battery has a sufficient charge.

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This UPS has a diagnostic feature that displays the utility voltage. With the UPS plugged into the normal utility power, press and hold the on/test button to see the utility voltage bar graph display. After approximately four seconds the 5-LED display on the right of the front panel shows the utility input voltage. Refer to the figure below for the voltage reading.
When loads exceed the UPS’s capacity, the overload LED illuminates, the UPS emits a sustained tone, and the input circuit breaker may trip (the resettable center plunger of the circuit breaker pops out). The alarm remains on until the overload is removed. Disconnect nonessential load equipment from the UPS to eliminate the overload. If there is AC power and the circuit breaker does not trip during overload, the loads are still powered. If the circuit breaker trips and the UPS attempts to go on-battery, the output AC will shut down.
When the UPS is off and there is no utility power, it is possible to cold start the UPS to power the loads from the UPS’s battery.
7 min.
Press the configuration button once to set the low battery warning interval to approximately five minutes. Press it again to set the interval to
approximately seven minutes. Press the button a third time to reset the interval to two minutes.
By default, the low battery warning occurs when there are approximately two minutes of on-battery run time remaining. This may not be enough time to gracefully shut down some protected computer systems.
To change the warning interval, press the rear panel configuration button while pressing and holding the front-panel
2 min.

Initial Start-Up

To obtain warranty coverage, please fill out and return the warranty registration card now.

Inspection

Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly.

Placement

Install the UPS in a protected area that is free of excessive dust and has adequate air flow. Do not operate the UPS where the temperature and humidity is outside the specified limits.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty.

Installation

To install this UPS, please follow the installation instructions in the Smart-UPS Quick Reference Guide.

This UPS is equipped with a SmartSlot for accessories. See the APC Website (www.apcc.com) for available accessories.

Charge the battery

The UPS charges its battery whenever it is connected to utility power. The battery will charge fully during the first 4 hours of normal operation. Do not expect full runtime during this initial charge period.

Operating Instructions

Switch On — Switch Off

With the UPS plugged in, press and release the large upper on/test button to supply power to the loads. The

loads are immediately powered while the UPS performs a self-test.

Press and release the small, lower off button to turn off power to the loads. It may be convenient to use the UPS as a master on/off switch for the protected equipment.

Note: Whenever the UPS is plugged in and utility voltage is present, the charger maintains battery charge.

Theon-lineLED illuminates when the UPS is supplying utility power to the loads.

Self-test

The UPS performs a self-testautomatically when turned on, and every two weeks thereafter (by default). Automaticself-testeases maintenance requirements by eliminating the need for periodic manualself-tests.

During the self-test,the UPS briefly operates the loadson-battery.If the UPS passes theself-test,it returns toon-lineoperation.

If the UPS fails theself-testit immediately returns to online operation and lights the replace battery LED.

The loads are not affected by a failed test. Recharge the battery overnight and perform the self-testagain. If the replace battery LED is still on, replace the battery using theReplacing the Battery procedure.

SmartTrim

The SmartTrim LED comes on to indicate that the UPS is compensating for a high voltage.

SmartBoost

The SmartBoost LED comes on to indicate that the UPS is compensating for a low voltage.

APC Smart-UPS

Uninterruptible Power Supply

230 VAC User’s Manual

Rear Views

2200 and 3000 VA

1000 and 1400 VA

450 and 700 VA

Connect Computer Interface Port (Optional)

Power management software and interface kits can be used with this UPS. Use only kits supplied or approved by the manufacturer. If used, connect the interface cable to the 9-pincomputer interface port on the back panel of the UPS. Secure the connector’s screws to complete the connection.

Connect Ground Leads to TVSS Connector (Optional)

The UPS features a TVSS connector for connecting the ground lead on transient voltage surge-suppression(TVSS) devices such as telephone and network line protectors. The TVSS connector provides grounding through the UPS’s power cord ground conductor. To make a connection to the TVSS connector, loosen the screw and connect the surge suppression device’s ground lead. Tighten the screw to secure the lead.

Battery Pack Connector (3000 VA only)

Use the battery pack connector to connect the optional external battery pack.

On Battery

During on-batteryoperation, theon-batteryLED illuminates and the UPS sounds an audible alarm consisting of four beeps every 30 seconds. The alarm stops when the UPS returns toon-lineoperation.

Low Battery

When the UPS is operating on-batteryand the energy reserve of the battery runs low, the UPS beeps continuously until the UPS shuts down from battery exhaustion or returns toon-lineoperation.

100%

Battery Charge Bar Graph

80%

The 5-LEDdisplay on the right of the front panel

60%

shows the present charge of the UPS’s battery as a

percentage of the battery’s capacity. When all five

40%

LEDs light, the battery is fully charged. The top

20%

LED goes out whenever the battery is not 100%

charged. When the LEDs are flashing, the battery

can supply less than the “low battery warning interval” time for the load.

Shutdown Mode

If there is no utility power present, a host system connected to the computer interface port can command the UPS to shut down. This is normally done to preserve battery capacity after a controlled shutdown of the protected system. In shutdown mode the UPS stops supplying power to the load, waiting for the return of utility power.

The UPS scrolls the front panel indicators sequentially in shutdown mode. If the UPS has shutdown due to a low battery, the UPS lights the Battery Charge Bar Graph only. When line power is restored, the UPS returns to on-lineoperation.

Replace Battery

If the battery fails a self-test,the UPS emits short beeps for one minute and the replace battery LED illuminates. The UPS repeats the alarm every five hours. Perform theself-testprocedure to confirm replace battery conditions. The alarm stops when the battery passes theself-test.

85%

Load Bar Graph

67%

The 5-LEDdisplay on the left of the front panel

50%

shows the power drawn from the UPS by the load.

The display indicates the percentage of the UPS’s

33%

rated capacity. For example, if three LEDs are lit, the

17%

load is drawing between 50% and 67% of the UPS’s

capacity. If all five LEDs light, thoroughly test your

complete system to make sure that the UPS will not

become overloaded.

990-7020C,Revision 7, 3/00

Voltage Sensitivity

The UPS detects line voltage distortions such as spikes, notches, dips, and swells, as well as distortions caused by operation with inexpensive fuel-poweredgenerators. By default, the UPS reacts to distortions by transferring toon-batteryoperation to protect the loads. Where power quality is poor, the UPS may frequently transfer toon-batteryoperation. If the loads can operate normally under such conditions, battery capacity and service life may be conserved by reducing the sensitivity of the UPS.

To reduce UPS sensitivity, press the configuration button on the rear panel. Use a pointed object such as a pen to press the button. Press it once to set the UPS’s sensitivity toreduced. Press it again to set the sensitivity tolow. Press the button a third time to

reset normal sensitivity.

normal

reduced

When the UPS is set to normal sensitivity, the

configuration LED is brightly lit. When it is set to

low

reduced sensitivity, the LED is dimly lit. When it is

set to low sensitivity, the LED is off.

Press and hold the on/test button until the UPS begins beeping.

Release the on/test button during the beeping to start the UPS.

Utility Voltage Bar Graph

196

If no LEDs come on and the UPS is plugged into a

working AC power outlet, the line voltage is extremely

264

low. If all five LEDs come on, the line voltage is

extremely high and should be checked by an electrician.

The display indicates that the voltage is between the

247

displayed value from the list and the next higher value.

230

For example, with three LEDs lit, the input voltage is

213

between 230 and 247 VAC.

Note: The UPS starts a self-testas part of this procedure. Theself-testdoes not affect the voltage display.

Storage

Storage Conditions

Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing, charge the UPS for at least 4 hours. Disconnect any cables connected to the computer interface port to avoid unnecessarily draining the battery.

Extended storage

At -15to +30 °C (+5 to +86 °F), charge the UPS’s battery every 6 months.

At +30 to +45 °C (+86 to +113 °F), charge the UPS’s battery every 3 months.

Importer's Name and Address:
Standards to Which Conformity Declared: Manufacturer's Name and Address:
89/336/EEC,73/23/EEC,92/31/EEC,
EN55022, EN50082-1, EN50091, EN60950 American Power Conversion
West Kingston, Rhode Island, 02892, USA -or-
American Power Conversion (A. P. C.) b. v. Ballybritt Business Park
American Power Conversion Phillipines Second Street
Roserio, Cavite Phillipines
American Power Conversion (A. P. C.) b. v. Ballybritt Business Park
Smart-UPS 450, 700, 1000, 1400, 2200, 3000 X9601 000 0000 — X9699 999 9999* X9701 000 0000 — X9799 999 9999*
Years of Manufacture: 1995, 1996, 1997, 1998, 1999, 2000 Note: Where X = B, O, W, or D
We, the undersigned, hereby declare that the equipment specified above conforms to the above directives. Billerica, MA 1/1/97
Type of Equipment: Model Numbers: Serial Numbers:

Replacing the Battery

This UPS has an easy to replace hot-swappablebattery. Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. See your dealer or call the number in this manual for information on replacement battery kits.

Note: Please read the cautions in the APC Safety Guide.

Once the battery is disconnected, the loads are not protected from power outages.

Battery Replacement Procedure - 2200 - 3000 VA Models

1. Grasp the top edge of the bottom front cover and tilt it out.

2.Unhook the bottom section of the front cover from the chassis and set it aside.

3.Use a flat-bladescrewdriver or a coin to remove the two battery door screws and

open the door.

4. Grip the wires for the front set of batteries and pull firmly to disconnect the connector from the battery compartment. Remove the batteries.

Apc smart ups 2200 rm manual

5.Pull the white cord on the front battery connector to remove the batteries.

6.Set aside the foam spacer located between the batteries.

7.Reach into the battery compartment and grasp the white cord on the other battery connector. Pull firmly to disconnect the connector and remove the second set of

batteries.

Note: Be careful removing the batteries - they are heavy.

8.Slide the first set of new batteries into the unit. Hold the connector down below the top of the batteries and toward the door, otherwise the assembly will not fit. Guide the connector over the top of the batteries and press firmly to connect it to the rear connector of the battery compartment.

9.Set the foam spacer against the rear batteries to prevent the wires from being pinched.

Note: Small sparks at the battery connectors are normal during connection.

10.Slide the second set of batteries in, then guide the connector over the batteries and press firmly to connect it to the front connector of the battery compartment.

11.Now close the battery door, replace the screws, and replace the lower front cover.

12.Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.

Battery Replacement Procedure - 450 - 1400 VA Models

1. Grasp the top of the front cover and tilt it out and down.

2.Unhook the bottom of the cover from the chassis and lift it upward to expose the battery door. Be careful not to strain the ribbon cable. Do not touch the exposed

printed circuit board.

3. Fold the front cover on top of the UPS as shown.

4. Use a flat-bladescrewdriver or a coin toremove the two battery door screws and open the door.

Grasp the tab and gently pull the battery out of the UPS. 5. Disconnect the battery leads.

Apc Smart-ups 2200 Manual Diagram

For the 450 through 1000 VA models, loosen the connectors by gently wiggling them while pulling straight back from the battery connector.

• For the 1400 VA model, pull the two gray couplers apart to disconnect the battery.

6. Connect the battery leads to the new battery.

Apc Smart Ups 2200 2u Manual

1400 VA

Note: Small sparks at the battery connectors are normal during connection.

• For the 450 through 1000 VA models, connect the red wire to the positive (+)

terminal and the black wire to the negative (–)terminal.

450 - 1000 VA

• For the 1400 VA model, connect the gray battery coupler to the UPS’s coupler.

7. Now slide the battery into the UPS,close the battery door,replace the battery

compartment screws, and replace the front cover.

8. Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.

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Place

Date

Stephen A. Lee, Regulatory Compliance Engineer

Galway, Ireland

1/1/97

Place

Date

Gerard

Rutten, Managing Director, Europe

User Configuration Items

Note: Setting these items requires optional software or hardware.

Function

Factory

User Selectable Choices

Description

Default

Automatic Self-Test

Every 14 days

Every 7 days (168 hours),

Sets the interval at which the UPS

(336 hours)

On Startup Only, No Self-

will execute a self-test.

Test

UPS ID

UPS_IDEN

Up to eight characters to

Use this field to uniquely identify the

define the UPS.

UPS for network management

purposes.

Date of Last Battery

Manufacture

Date of Battery

Reset this date on battery

Replacement

Date

Replacement

replacement.

Minimum Capacity Before

0 percent

15, 50, 90 percent

The UPS will charge its batteries to

Return from Shutdown

the specified percentage before return

from a shutdown.

Sensitivity

Normal

Reduced, Low

Set lower than normal sensitivity to

avoid lowered battery capacity and

service life in situations where the

load can tolerate minor power

disturbances.

Duration of Low Battery

2 minutes

5, 7, 10 minutes

Sets the time before shutdown at

Warning

which the UPS issues a low battery

warning. Set higher than the default

only if the OS needs the time for

graceful shutdown.

Alarm Delay After Line Fail

5 second delay

30 second delay, At Low

To avoid alarms for minor power

Battery Condition, No

glitches, set the alarm delay.

Alarm

Shutdown Delay

20 seconds

180, 300, 600 seconds

Sets the interval between when the

UPS receives a shutdown command

and when shutdown occurs.

Synchronized Turn-onDelay

0 seconds

60, 180, 300 seconds

To avoid branch circuit overload,

the UPS will wait the specified time

after the return of utility power before

turn-on.

Output Voltage

230 Vac

220, 225, 240 VAC

Sets the output voltage for on-battery

operation.

High Transfer Point

253 Vac

264, 271, 280 VAC

To avoid unnecessary battery usage,

set the High Transfer Point higher if

the utility voltage is chronically high

and the load is known to work well

under this condition.

Low Transfer Point

196 Vac

188, 204, 208 VAC

Set the Low Transfer Point lower if

the utility voltage is chronically low

and the load can tolerate this

condition.

Apc Smart Ups Rt 2200 Manual Pdf

Service

If the UPS requires service do not return it to the dealer!

Apc Smart Ups 2200 Rack Mount Manual

Follow these steps:

1.Use the Troubleshooting section of theQuick Reference Guide to eliminate common problems.

2.Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!

2200

3.If the problem persists, call customer service or visit the APC Internet Website (www.apcc.com).

Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible the technician will issue a Return Merchandise Authorization Number (RMA#).

If the UPS is under warranty, repairs are free. If not, there is a repair charge.

4.Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set.

Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.

Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).

5.Mark the RMA# on the outside of the package

6.Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.

North & Latin America

Europe

APC

APC

132 Fairgrounds Road

Ballybritt Business Park

West Kingston, Rhode Island 02892 USA

Galway, Ireland 10800-702000

1-800-800-4APC/1-401-789-5735

353-91-702020

Internet: http://www.apcc.com

E-Mail:apctech@apcc.com

E-Mail:apceurtech@apcc.com

Regulatory Agency Approvals

B

N 3 9 M E6 1

Specifications

450 VA

700 VA

1000 VA

1400 VA

2200 VA

3000 VA

Acceptable input voltage

0 - 325 VAC

Output voltage

196-253VAC (by default)

Input Protection

Resettable circuit breaker

Frequency limits (on-lineoperation)

50 or 60 Hz, ±5%

Transfer time

2 ms typical, 4 ms maximum

Maximum load

450 VA

700 VA

1000 VA

1400 VA

2200 VA

3000 VA

280 W

450 W

670 W

950 W

1600 W

2250 W

On-batteryoutput voltage

220, 225, 230, or 240 VAC

On-batteryfrequency

50 or 60 Hz, ±0.1 Hz; unless synchronized to utility during brownout.

On-batterywaveshape

Low-distortionsine wave

Protection

Overcurrent and short-circuitprotected, latching shutdown on overload.

Noise Filter

Normal and common mode EMI/RFI suppression, 100 kHz to 10 MHz

Battery type

Spill proof, maintenance free, sealed lead-acid

Typical battery life

3 to 6 years, depending on number of discharge cycles and ambient temperature

Typical recharge time

2 to 5 hours from total discharge

Operating temperature

0 to +40 ºC (+32 to +104 ºF)

Storage temperature

-15to +45 ºC (+5 to +113 ºF)

Operating and storage relative

0 to 95%, non-condensing

humidity

Operating elevation

0 to +3,000 m (0 to +10,000 ft)

Storage elevation

0 to +15,000 m (0 to +50,000 ft)

Electromagnetic immunity

IEC 61000-2,61000-3,61000-4

Audible noise in dBA at 1 m (3 ft)

<41

<42

<45

<53

Size (H x W x D)

15.8 x 13.7 x 35.8 cm

21.6 x 17 x 43.9 cm (8.5 x

43.2 x 19.6 x 54.6 cm (17.0

(6.2 x 5.4 x 14.1 in.)

6.7 x 17.3 in.)

x 7.7 x 21.5 in.)

Weight - net (shipping)

10.5

13.1

18.8

24.1 (26.1)

51 (60.8) kg

55.8 (64.4)

(11.8)

(14.5)

(20.8) kg

kg

112 (134)

kg

kg

kg

41.5 (46)

53 (58) lb.

lb.

123 (142)

23.2

29 (32)

lb.

lb.

(26) lb.

lb.

Safety approvals

GS licensed by VDE to EN 50091 and 60950

EMC verification

CISPR 22 Class A